Skypefor Business and Lync cache information on Windows or MAC OS X to readinformation quickly and efficiently. Possible reasons why you would want toclear the Skype for Business / Lync cache include:
Since I updated my Mac to OSX Yosemite, I can't log in to Microsoft Lync (14.0.9). The program keeps trying to connect, then connects for a second and disconnects back. This doing in an infinite loop. Changing the language on my computer to 'English' resolves the problem. I can't sign on to Lync 2011 for Mac at all. I'm running OS X 10.7.2, Lync 14.0.1 (so yes, I've installed the patch) and regardless of what else I do I get. Answered 16 Replies 94550 Views Created by amoss5 - Wednesday, February 8, 2012 12:58 AM Last reply by Thiago Silva. Get Skype, free messaging and video chat app. Conference calls for up to 25 people. Download Skype for Windows, Mac or Linux today.
• You cannot log in to Skype forBusiness.
• Your Outlook and Skype for Businessintegration is not functioning properly.
Lync For Mac Os X 10.8
• You have issues with Presence.
• Your Contact list is out of date.
• You cannot search for users in Skypefor Business.
Skypefor Business, Lync 2010, Lync 2013 for Windows
1. Logout of Skype for Business.
2. Deleteany sign-in info.
3. ExitLync.
4. Open Run bar and type in %AppData%.Make sure you're in the AppData directory and navigatetoLocalMicrosoftOffice15.0 (or 16.0)Lync for Skype for Business and Lync2013, or LocalMicrosoftOffice12.0Lync for Lync 2010.
5. Delete sip_profileName folder. If youdo not see this folder, check the LocalMicrosoftCommunicator directory.
6. Deleteall files in Tracing folder. Do not delete the folder itself.
7. ClearDNS cache: in Command Prompt run ipconfig /flushdns command.
Lync2011 for MAC
1. Logout and quit Lync.
2. Go to Finder > press Command+Shift+G> type in /users/<MacUsername>/library > delete the followingfiles:
• Caches> com.microsoft.Lync
• InternetPlug-Ins > MeetingJoinPlugin.plugin
• Keychains> all files beginning with OC__KeyContainer
• Logs >Microsoft-Lync-x.log and Microsoft-Lync.log
• Preferences> com.microsoft.Lync.plist
• Preferences> ByHost > MicrosoftLyncRegistrationDB.xxxx.plist
3. Go to Finder > press Command+Shift+G> type in /users/<MacUsername>/documents > navigate to MicrosoftUser Data > delete the following folders: Microsoft Lync Data and MicrosoftLync History.
4. OpenKeychain Access from /Applications/Utilities folder.
5. Deleteall keychains starting with OC__KeyContainer.
6. Inyour Login keychain, delete all e-mail address certificates.
7. EmptyTrash.
Barak Manor is a product manager for the Lync team
I’m pleased to say that we’ve just released our latest update to Lync for Mac, and it is available for download on Microsoft Support. This release adds new two features; Media Resiliency and Conversation History, as well as additional support for Apple OS X Yosemite.
Media Resiliency
No network is perfect, of course, and we all want the best possible experience when hiccups happen. This update adds Media Resiliency for peer-to-peer calls and Lync Meetings, which does two important things. First, if a network disconnect occurs, Lync for Mac will now automatically rejoin a meeting or reconnect a peer-to-peer call as long as network connectivity is re-established within 30 seconds.
(Try it for yourself. Setup a Lync video call on your Mac. Quickly disconnect and reconnect your network cable, or disable and re-enable your wireless connection. You’ll see the video freeze when the network drops and then re-start once connection is re-established.)
Second, Lync for Mac will now maintain the media connection for peer-to-peer calls if connectivity is lost to Lync Server or Lync Online. This lets voice calls continue even when presence information is no longer available.
Conversation History
Older versions of Lync for Mac store a record of Lync conversations locally on the Mac, but not in Exchange. With this update, we’ve added two things to improve conversation history for both Mac users and company administrators. The option to store conversation history in Exchange, as well as locally, and a new Conversation History tab in the Lync for Mac client, shown below. Using Exchange allows us to propagate a user’s conversation history across multiple devices; enabling, for example, a person with more than one Mac to revisit all their conversations on either Mac—rather than seeing only the local conversations. In addition, archival in Exchange simplifies eDiscovery and other compliance tasks for administrators.
OS X Yosemite support
In the last two years Apple has released three new versions of OS X: Mountain Lion, Mavericks and just last week Yosemite. Each time, we tested and released a new Lync for Mac client. This time is no different since the current release of the client supports the new OS X Yosemite .
Lync Download Mac Os X
Full information about this release is available at the Microsoft Knowledge-Base. It’s a cumulative release that builds on our 10 prior updates to Lync for Mac over the last two years. In this time, we’ve added a number of important capabilities, including:
- Dynamic video camera selection during calls.
- USB peripheral devices support, including headsets, speakerphones and cameras.
- E-911 and Location Awareness, as described in this blog post.
- Higher compression rate (~10x) for desktop sharing, to reduce bandwidth and latency.
- Better control and management of delegation for boss/admin scenarios.
- Better integration with Office 365, including configuration auto discovery and visibility of Audio Conferencing Provider callers in the Lync Meeting roster.
- Quality Of Experience (QOE) reporting to the server or Office 365 after each call.
- Enabling better control and management for boss/admin scenarios.
Even with these improvements, we know we have more work to do to delight Mac users. We plan to continue our regular updates and look forward to your feedback. Keep it coming!
—Barak Manor